We provide excellent services to our customers with astonishing features.

Explore Our Robust VoiP

At Voipography, we provide an array of advanced features designed to enhance your communication experience. Whether for business or personal use, our solutions offer reliability, flexibility, and superior quality. Explore our robust features below:

Lead Management

Lead filtering
Leads recycle
Upload and download of customer lists
Internal DNC and blacklist
Leads time zone restrictions
Reports and analytics
Custom caller ID – campaign specific
Custom call statuses and call dispositions
Hotkeys for quick hang-up and call dispositions
Skill-rating based agent priority routing

Security

Protection against SIP brute force attacks
Protection against HTTP DOS or brute force attacks
Web application dynamic firewall
No data leakage
Specific location accessibility

Administrative Features

Real-time Dashboard
Listen-in, barge-in
Force log-out
Reports and analytics
Full call recordings or on-demand
Multi-group, multi-campaign assignments
Campaign defined scripts
Skill-rating based agent priority routing
Support for remote and mobile workers
Campaign Management

Compliance

US, UK, and Australia telemarketing compliance
Drop timer with safe-harbor message for FTC compliance
Call recording, Conference calls, Voicemail
IVR (auto announcements)
Ring groups
Time conditions call routing
Call parking
Call detail record (CDR) report
Call queues
Internal Call Transfers (Extension to Extension & External)